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Stories linking everyone in Telecom Menu Latest post PortaOne Documentation Portal: Growing from One-PDF-Fits-All into a Modern Knowledge Base Henry The AI Bot (or Not) May 1, 2024 Does a good product need a manual? In SaaS business, you bet it does, and it better be a darn good manual! Discover how the PortaOne team experimented with different formats and media for over two decades of customer service to deliver the best product documentation you’ll ever need in telecom. Start reading » Trade PortaOne Documentation Portal: Growing from One-PDF-Fits-All into a Modern Knowledge Base Does a good product need a manual? In SaaS business, you bet it does, and it better be a darn good manual! Discover how the PortaOne team experimented with different formats and media for over two decades of customer service to deliver the best product documentation you’ll ever need in telecom. Read More » Henry The AI Bot (or Not) May 1, 2024 Technology Want to Deliver a More Profitable Cloud PBX Service? Don’t Sell a Product, Sell Productivity Looking for some new ideas for expanding your cloud PBX service? You’ve come to the right blog. True, this may at first seem like a typical PortaOne big-picture story about the history of change in telecom – but in reality it’s an idea factory for unlocking new cloud PBX and call center revenue streams. (And cultivating stronger customer relationships while you’re at it.) Read More » Anton Pustovoi April 24, 2024 Technology ISP Billing & Monetization in Africa (and Beyond): The Rise of Fixed Wireless, the Future of 5G, and the Roadmap to Survival for Traditional Service Providers The big questions keeping CSPs and ISPs up at night are the same ones that have kept rural communities in regions like Africa disconnected (in many senses of the word). Is there a glut of fiber? How can we afford the infrastructure? And what is 5G going to bring? As it turns out, there is a way to deliver growth and connection to remote areas – and have everyone profit from the effort. Read on to find out how. Read More » Richard Sweeney March 20, 2024 Technology What Is Telecom Billing Management? How Real-Time Tracking and Other New Technologies Put an End to Shock Billing (and the Mastodon Vendor Era) In the mastodon era of telecommunications (think: huge companies; slow, lumbering change), telecom billing and charging was a complex and error-prone process that frustrated both the phone companies and their customers. But times have changed – a lot, and for the better. So, let’s dive into the evolution of telecom billing software, and how it is liberating telcos and users alike from high prices and low choices. Read More » Richard Sweeney February 14, 2024 Technology Softswitch: The Rise and Fall of a Buzzword (and the Real Tech Facts Behind the Hype) You’ve heard the term, you followed the trend back in the day, and now you might even think that softswitch is in the rear-view mirror in the telecom industry. Well, there’s more to the softswitch story than you think! And guess what: our friend the softswitch is not missing, it’s just transformed. So join us as we delve into the past, present, and future of this fundamental system and explore the impact it has had (and continues to have) on the modern telecommunications landscape. Read More » Anton Pustovoi January 11, 2024 Community PortaOne Education: How We Prepare the Next Generation of PortaOne-ers The PortaOne Education Portal is many things: an online academy for our employees, a physical hub for our company in Chernihiv, and an important way for us to give back to our community. Read on to learn about the history of PortaOne Education, and how this hub is helping to expand knowledge within our team and far beyond. Read More » Hennadiy Kornev November 22, 2023 « Previous Page 1 Page 2 Page 3 … Page 10 Next » collection in Spotlight What is MR? Previous Next The Prague Five” or A Prequel to the Corporate Saga Read More » What Is MR? Part 1: Kodawari, Unlimited Evolution, and FreeBSD to Linux Read More » What Is MR? Part 2: How We Improved Telecom Configuration Management a Decade Before Anyone Else Read More » What Is MR? Part 3: How We (Successfully) Launched Agile Delivery in Telecom Read More » What Is MR? Part 4: How We Closed the MR Gap with Dual Version Read More » What Is MR? Sequel: What Is Korporativ”? How the PortaOne Customer Conference Came to Be Read More » Read by category Featured PortaCare: Moving Offices and Finding the True Gems October 17, 2023 The Inside Story of PortaOne Support: The Origins August 7, 2023 P2A Messaging, RGTN, and P2A in Banking (A Love Chat with a Robot ??) February 14, 2023 All Featured Community PortaOne Education: How We Prepare the Next Generation of PortaOne-ers November 22, 2023 PortaCare: Moving Offices and Finding the True Gems October 17, 2023 Sprouting ☘️ Telecom Products in Recession and Crisis March 7, 2023 All Community Technology Want to Deliver a More Profitable Cloud PBX Service? Don’t Sell a Product, Sell Productivity April 24, 2024 ISP Billing & Monetization in Africa (and Beyond): The Rise of Fixed Wireless, the Future of 5G, and the Roadmap to Survival for Traditional Service Providers March 20, 2024 What Is Telecom Billing Management? How Real-Time Tracking and Other New Technologies Put an End to Shock Billing (and the Mastodon Vendor Era) February 14, 2024 All Tech Trade PortaOne Documentation Portal: Growing from One-PDF-Fits-All into a Modern Knowledge Base May 1, 2024 PortaBilling Alternatives in SaaS: Teams That Inspire Us and How We See Our Niche July 17, 2023 PortaBilling Beyond Telecom: Spotting Industries, Technologies, and Our Competitive Edge June 5, 2023 All Trade Stick with us Email Love it. send more Connect Linkedin Facebook Youtube Pinterest The Connector The PortaOne blog Information and analysis on telecom topics: trends, technologies and companies that are shaping telecommunications. PortaOne has been developing billing, business support systems, and cloud telephony software for communication service providers for over two decades. We’ve helped over 500 forward-thinking telcos in 100+ countries become market leaders while keeping the total cost of ownership for their business support systems under control. We offer an unlimited lifetime license, and our open-architecture platform lets our customers quickly develop new services in-house. We give access to the source code to our customers to ensure security validation and transparency. Visit www.portaone.com to find out how we can help you succeed. © 2001 – 2024 PortaOne Inc. All rights reserved. PortaOne.com Cookie Policy Privacy policy Terms of use Search Search Menu Blog About...